Privacy Policy

Dandenong Foreign Exchange Pty. Limited operates under the trade name of Dandenong Foreign Exchange (hereinafter Dandenong Foreign Exchange Pty. Limited) is referred to as “Dandenong Foreign Exchange”.

Dandenong Foreign Exchange is trading as Dandy Investment Group, a local leader in Currency Exchange, and Money Transfer. This On-Line Privacy Statement describes how Dandenong Foreign Exchange collects, transfers, uses and discloses personal information (“Information”) that we obtain when visiting and/or using this website. It applies only to clients and consumers with an Australian mailing address. This information is collected, processed and used in accordance with the applicable legal provisions.

If you do not have an Australian mailing address then please review our global privacy statement. This On-Line Privacy Statement does not extend to the linked websites of third parties.

IMPORTANT: Dandenong Foreign Exchange provides notices related the use of your Information that is specific to the Dandenong Foreign Exchange Service. These notices and/or terms and conditions may be contained in online forms, in electronic documents or on links contained within the website, and shall prevail over this On-Line Privacy Statement.



Dandenong Foreign Exchange collects Information about you from a variety of sources including those listed below. You consent to Dandenong Foreign Exchange’ collection, transfer and storage of Information by computers or other transfer or storage devices, including that we may transfer and retain your data outside of the country where you may have accessed the website.

We collect Information you supply when you submit Information on applications or other forms to Dandenong Foreign Exchange, authorised service providers or when you otherwise submit Information to us;

We collect Information about your transactions with us, our affiliates or others;

We may collect Information about you from a variety of third party sources such as our business clients, government agencies and consumer reporting agencies, including information on the basis of mathematical statistical methods and other suppliers of information; in order to verify any of the information you provide in order to effect, administer, enforce transactions and maintain accuracy of your records;

We collect Information about the domain and host from which you access the Internet; your computer’s Internet address; the browser and operating system software you use; the date and time you access our website and the Internet address of the site from which you linked to our website when you visit us; and

We collect Information on your online activity as described in the paragraph below titled “INTERNET TECHNOLOGY.”

The Information we collect includes: name, address, telephone number and other identification information to complete a successful transaction (when required by law or to assist in fraud prevention).



We use Internet technologies like cookies and web beacons to collect Information and for other purposes, including, but not limited to, those identified below:

  • To assist us in providing services to you;
  • To allow you to change web pages during your visit without having to re-enter your password;
  • To store your preferences and other information and to track activity on our website;
  • To better understand the effectiveness of our promotional campaigns;
  • To determine whether you came to our site from a banner ad or an affiliate website;
  • To deliver Information specific to your interests on additional web sites; and
  • To identify you when you visit the website, to personalize the content of the website for you, and to assist you in carrying out transactions and accessing account information.

A "cookie" is a text file placed on your computer's hard drive by a website. Your Web browser uses it to guide you to services or information based on your interest. “Web beacons ” are transparent electronic images placed in the Web code that collect non-personal data while visiting a website. You can erase cookies from your computer or, block all cookies or receive a warning before a cookie is stored.

For information on how to configure your browser refer to the help menu in your internet browser. Note that switching off or “opting out” of cookies will mean that you may not be able to use certain features of the website. Find out more about the use of cookies and how to switch off cookies on



Subject (in certain cases) to your opt-out selections, we may disclose the Information we collect in the paragraphs titled, "INFORMATION WE COLLECT" and "INTERNET TECHNOLOGY" to our affiliates and to unaffiliated third parties as described below.

We may disclose Information or supplement the Information with information from publicly available sources, such as information to validate the accuracy of your address with the following Dandenong Foreign Exchange Affiliates to effect, administer and complete transactions.

We may disclose Information about current and former consumers or clients to the following types of third parties and for the following purposes, which are not subject to your consent:

  • Banks, credit card companies, credit reporting agencies;
  • To maintain consumer choice and complete data analysis;
  • To official and government bodies, in accordance with legal, regulatory, security and processing requirements and foreign government requirements applicable to us or our Affiliates or service providers; and
  • To third parties as permitted or required by law, for the purposes specified in the relevant legal provisions

We may only disclose Information about current and former consumers or clients to perform marketing, business analysis, website improvement, and advertising services with companies only with whom we have contractual or joint marketing arrangements.



We endeavor to maintain physical, electronic and procedural safeguards to guard your Information. We also endeavor to restrict Information access to our employees, agents and representatives that need to know it. Despite our efforts, and as you probably know, third parties may unlawfully intercept or access your transmissions to us or may wrongly instruct you to disclose Information to them while posing as Dandenong Foreign Exchange.



To better serve you and provide communications regarding new services or promotions, you will need to instruct Dandenong Foreign Exchange on your choice regarding disclosure. Your choice may be for disclosures of Information to our Affiliates only, or to disclose your Information to non-affiliated third parties as well as our Affiliates. Your choice can be submitted to us during the registration or transaction process or you can contact us using the information provided in the “Contact Us” section below.

Some disclosures are not subject to your consent. These include, among others, disclosures necessary to effect, administer or enforce a transaction you request; disclosures: i) as permitted or required by law; ii) for public safety; iii) to prevent fraud; or iv) in connection with other illegal activities.

Dandenong Foreign Exchange maintains your choice and transaction history based on our record retention policies. If you do not perform another transaction within the retention time period, your Information, as well as your choice will be removed.



We permit consumers to exercise their rights of access, correction, cancellation and objection, to do so you can contact us using the information provided in the "Contact Us" section below. To protect your privacy, we also will take reasonable steps to verify your identity before making corrections. We reserve the right to independently verify claims made, where permitted by law; we reserve the right to assess a service charge for providing you any information in connection with your request.



Our website may be linked to or from third party websites. Dandenong Foreign Exchange is not responsible for the content or privacy practices of websites that are linked to or from our website.



Dandenong Foreign Exchange reserves the right to modify this Privacy Statement. You can get updated Privacy Statements by calling us at the telephone number listed below or by visiting our website at We urge you to review this Privacy Statement to obtain the current version. You may change your choices at any time.



To provide your personal choice or to request information stored about you, you may:

email This email address is being protected from spambots. You need JavaScript enabled to view it.

call the customer service number listed below to instruct us not to share your Information;

contact us by mail at the address listed below. In all cases please provide, the request type i.e. Opt-Out, Request for Copy of Information, your name, physical address and any contact information required.



Attention: Privacy Officer

Dandenong Foreign Exchange Pty. Limited, trading as Dandy Investment Group

15/236 Lonsdale Street,

Dandenong, Vic.

Australia 3175

BY Phone:

03 8753 7566

Foreign Exchange Dandenong
ABN 33 168 434 133 

Office: 236 Lonsdale St, Dandenong, VIC 3175 ( We are located outside of dandenong plaza )
PH: 03 8753 7566
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We are located inside Dandenong Arcade )

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